With huge advancements in technology, it is important to continue to allow your business to evolve with the times. From the advancements from typewriters to computers and now to huge developments in business responsiveness and integrated software, businesses are able to provide their services as soon as their customers need them. This century, almost all of the technology has been enabled by ubiquitous broadband internet access, and has advanced the scalability and reliability of data. Here, we’ve put together a list of some of the biggest technological advancements that have had a significant impact on how businesses operate, and how business users interact with prospects and customers.
Business Management Applications
Marketing automation, professional services automation, and human resource management have popularised the concept of cloud-based multi-tenant business applications, and this has led to the application of CRM platforms such as Salesforce. Many other business management categories are now able to be managed by multiple people all in one place in one large database, allowing businesses to become even more responsive to their customer’s needs.
IP Telephony
The business phone system has been hugely interrupted, with applications such as Skype (originally a consumer product), Lync and many more. This has helped business to quickly cut the costs of landline and mobile phone bills, while gaining popularity among business users who are looking to implement more technology into their business.
Content Management Systems
Corporate websites are now able to be built on simple platforms such as WordPress and Sitecore, instead of relying on static websites that developers fluent in HTML, CSS and JavaScript will have had much difficulty in updating. Content on sites can be updated and modified easily, while still having web developers in the company to extend and promote the website in a variety of ways.
Automation
One of the biggest ways that technologies are changing industries is through automation. Tech has reached the point where a large amount of work that used to be done by humans can now be more efficiently completed by programmed computers. One of the biggest industries that this can be seen is in manufacturing. China was one of the first places that automation and robotics began to be used, as these are able to seamlessly participate in key functions. Artificial intelligence is one of the biggest ways that will drive automation is the software world, as large amounts of data are able to be obtained immediately and outcomes can be accurately predicted, all by computers.
Whether in the casino industry where online casinos are quickly beginning to take over the gambling industry, or in manufacturing where robotics are beginning to make processes far more efficient, there are a huge number of technological advancements that we have already seen, and that are currently being implemented that are going to change a huge number of industries in a drastic manner. Advanced technology is something that many industries will have to adapt to and while this is said to be implemented in order to work alongside human employees, it’ll be interesting to see what the future holds in terms of productivity.
